How Do I Schedule a Transfer?
Scheduling with Fortis is simple. Call our toll-free number, and our dispatch team will be happy to assist you. Please have the necessary patient and payment information ready.

What Are My Payment Options?
Fortis accepts Visa and Mastercard over the phone or cash upon arrival at the pickup location.

What Information Is Required When Scheduling a Transfer?
To ensure a smooth and efficient transfer, please provide the following details:

• Patient’s name

• Type of transfer (wheelchair or stretcher)

• Pickup location (Facility, Floor, Room Number)

• Drop-off location (Facility, Floor, Room Number)

• Preferred appointment time

• Does the patient have a DNR (Do Not Resuscitate) order?

• Is the patient on oxygen? If so, how much?

• Patient’s weight and height

• Any isolation precautions the patient is under

• Will an escort be accompanying the patient?

Can Family Travel with the Patient?
Yes, Fortis welcomes family members to travel with the patient, as long as it does not interfere with patient care.